Shipping policy

SHIPPING & DELIVERY POLICY — Flyraa

At Flyraa, we strive to deliver your orders safely and within the estimated timelines. Please review the policy below to understand our shipping and delivery process.

1. Shipping Coverage

Flyraa delivers across India.
International shipping is not available at present.

Delivery availability may vary based on pincode and courier service coverage.

2. Order Processing Time

• Orders are processed within 1–3 business days after successful payment.
• Orders are not processed or dispatched on weekends or public holidays.
• Processing timelines may be extended during sale periods, festive seasons, or high-volume days.

3. Shipping Time & Delivery Estimates

• Once dispatched, orders are usually delivered within 4–8 business days, depending on the delivery location.
• Delivery timelines may be longer for remote or non-serviceable areas.
• Delivery timelines are approximate and may vary based on location and courier operations.

4. Shipping Charges

• Shipping charges, if applicable, are calculated at checkout based on location and order value.
• Any applicable shipping fees will be clearly displayed before payment.
• Flyraa reserves the right to revise shipping charges without prior notice.

5. Order Tracking

Tracking details will be shared via email or SMS once the order is shipped. Tracking information may take 24–48 hours to become active after dispatch.

6. Delivery Partners

Flyraa works with reliable third-party courier partners to ensure secure and timely delivery. Delivery timelines depend on courier operations and regional accessibility.

7. Shipping Delays

Flyraa strives for timely delivery. However, delays may occur due to unforeseen circumstances such as courier issues, weather conditions, government-mandated restrictions, or high-volume periods.

In such cases, customers will be notified with an updated delivery timeline.

8. Incorrect Address or Failed Delivery

Customers are responsible for providing accurate and complete shipping details. Flyraa is not liable for delays or non-delivery due to incorrect address information. If an order is returned due to failed delivery, re-shipping charges may apply.

9. Shipment Issues

If your order is received in a damaged condition or is missing, please contact our support team immediately at support@flyraa.in within 48 hours of delivery. A clear unboxing video is mandatory for damaged packages.

We will review the issue and coordinate with the courier partner. Based on verification, a replacement or store credit may be provided, as applicable.

(Please refer to our Return & Exchange Policy for detailed guidelines.)

For any shipping or delivery-related queries, please contact our support team at support@flyraa.in

By placing an order with Flyraa, you acknowledge and agree to the terms outlined in this Shipping & Delivery Policy.